Experience
With more than 15 years of experience in pharmacy operations, medical writing, and digital marketing, I have held diverse roles that enriched my expertise in healthcare and business. From managing hospital inpatient pharmacies to leading branches in major pharmacy chains, and later consulting for businesses and writing medical content, I developed a unique skill set that combines clinical knowledge, leadership, and communication.
Freelance Medical Writer & Digital Marketing Specialist (2021 – Present)
Writing SEO-optimized medical articles for websites and blogs.
Creating patient education materials that simplify complex health information.
Managing digital marketing campaigns for clinics and pharmacies (Facebook, Instagram, LinkedIn).
Collaborating with healthcare professionals to improve outreach and patient engagement.
Pharmacy Consultant – Yasser Hefny Pharmacies (2022 – 2025)
Providing consulting services on operations and pharmacy workflow optimization.
Developing sales strategies to enhance chain profitability.
Training pharmacy teams on customer service, patient counseling, and product knowledge.
Implementing performance evaluation systems to improve employee productivity.
Sales Manager – Ramadan Pharmacies (2020 – 2021)
Designed and executed sales and marketing strategies for the pharmacy chain.
Set achievable sales targets and tracked performance against goals.
Conducted market analysis to identify business opportunities.
Trained and supervised sales staff, conducting performance reviews.
Branch Manager – Roshdy Pharmacies (2018 – 2020)
Managed day-to-day pharmacy operations including inventory and staffing.
Performed sales analysis and market planning in Alexandria.
Conducted HR interviews and onboarded new pharmacists.
Ensured accurate dispensing and provided patient counseling on medications.
5. Head of Inpatient Pharmacy – Andalusia Group (2010 – 2016)
Supervised inpatient and outpatient dispensing operations.
Counseled patients on medication use and created discharge medication plans.
Managed chemotherapy requests and drug supply logistics.
Provided clinical support to physicians and nurses regarding drug compatibility, stability, and alternatives.
Led the development of an updated hospital formulary.
Trained junior pharmacists and pharmacy staff in hospital protocols.
Highlights
Implemented sales strategies that increased pharmacy chain revenues by up to 50%.
Developed patient education materials that improved health literacy for chronic patients.
Trained and mentored pharmacy teams, resulting in higher performance and retention.
Optimized inventory systems, reducing drug shortages and minimizing waste.
Supported clinics and pharmacies in building a strong digital presence through marketing campaigns.
👉 Want to explore my experience further or discuss potential collaboration? Let’s connect!